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The CHRP Program


The Certified HR Professional designation recognizes individuals who have completed the CHRP Program.

The award is given upon the satisfactory completion of a five-module competency-based skills development program which lasts for ten days and the submission of a set of required certification reports indicating the demonstration and application of the set of HR competencies in an actual work-related setting within a one hundred and twenty day post-training assessment period.

Participants are expected to satisfactorily perform the tasks of a HR Professional using the set of competencies


HR professionals will be able to achieve marked improvement in the following areas after completing and meeting the standards required of this certification program:

  1. Business partnerships established with key stakeholders
  2. The right people recruited, hired, transferred and promoted to the right jobs
  3. Employees motivated to achieve organizational goals
  4. A competent workforce achieving high performance
  5. Employee involvement, commitment and corporate citizenship


At the end of the program, participants will be able to perform the following:

  1. Identify the roles of Human Resources in the modern organization
  2. Establish a strategic role and business partnership for HR
  3. Conduct effective recruiting, staffing and selection activities
  4. Conduct effective performance management
  5. Design and implement compensation systems
  6. Design and implement benefits systems
  7. Design and implement performance appraisals
  8. Implement fair and effective employee relations policy
  9. Manage labor unions and collective bargaining process
  10. Provide a safe and healthy work environment
  11. Implement effective workplace training and development programs
  12. Manage organizational change and renewal
  13. Implement effective career development programs
  14. Comply with applicable HR and labor laws and regulations


The Certification will include five courses of two days each, for a total of ten days of professional development.The five courses are:

  1. The Strategic Role of HR
  2. Staffing and Employment
  3. Employee Relations, HR Law and Security
  4. Performance Management
  5. Human Resource Development


1. Strategic Role of HR (Two Days)

  • What is HR management?
  • Roles and responsibilities of HR professionals
  • Strategic versus administrative roles
  • Key HR Outcomes and Results
  • Organizational expectations of HR
  • Management’s expectations
  • Employees’ expectations
  • Internal consulting – building partnerships with line management
  • Strategic planning and HR workforce planning
  • Organizational theory, structure and design
  • Managing organizational change
  • Delivering measurable HR results
  • Key business and industry issues
  • Aligning HR and business strategy
  • Outsourcing HR services
  • International/global HR

2. Staffing and Employment (Two Days)

  • Workforce planning/forecasting
  • Job analysis and design
  • Methods of collecting job data
  • Writing job descriptions
  • Recruiting job candidates
  • The role of job applications
  • Selection process
  • Employment testing
  • Interviewing candidates
  • Successful interviewing techniques
  • Designing structured interviews
  • Job placement
  • Job promotion and transfer
  • Talent management
  • Workforce flexibility
  • Temporary/contract labor
  • Consultants
  • Employment technology
  • Resume databases
  • Selection testing

3. Employee Relations, HR Law and Security (Two Days)

  • The nature of the employment relationship
  • Managing fairly and equitably
  • The legal environment and HR
  • Equal employment opportunity
  • Affirmative action
  • Health and safety laws
  • Wage and hour laws
  • Benefits laws and regulations
  • Wrongful terminations
  • Privacy and confidentiality
  • Ethical issues
  • Employee discipline and counseling
  • Managing termination
  • Labor law
  • Labor and union relations
  • Collective bargaining process
  • Union drives and elections
  • Contract administration and negotiation
  • Handling grievances
  • Basics of employee safety and health
  • Causes and prevention of accidents
  • Workplace health issues
  • Workplace security and dangers
  • Employee relations/security technology
  • HR information systems
  • Safety databases

4. HR Performance Management (Two Days)

  • Basics of performance management
  • What is high performance?
  • Establishing pay plans
  • Establishing pay rates
  • Pricing jobs & external equity
  • Establishing pay structures & internal equity
  • Pay for performance plans
  • Benefits
  • Paid time off
  • Insurance benefits
  • Retirement benefits
  • Employee services & fringe benefits
  • Cafeteria benefit plans
  • Performance appraisals
  • Appraisal methods
  • Appraisal forms and documentation
  • Appraisal meetings and discussions
  • Coaching for improved performance
  • Performance management technology
  • HR information systems
  • Benefits intranets
  • Compensation spreadsheets

5. Human Resource Development (Two Days)

  • Training process
  • New hire orientation
  • On the job training
  • Classroom training
  • E-learning
  • Management development
  • Analyzing and evaluating training
  • Managing organizational development
  • Organizational change
  • Quality improvement
  • Team-based organizations
  • Flexible work structures
  • Career development
  • Succession planning
  • Managing promotions & transfers
  • HR development technology
  • Needs assessment databases
  • Design and development software tools
  • Learning management systems
  • Learning content management systems

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