Effective Administrative Skills: Advance with live examples and exercises
Establish Students Expectation
- Introduction
- Training Need Analysis
- Job/Role Assessment of the students
- Skill Level
Major Skill Set
- Technical Skills (Required by Function/Department from an individual)
- Human Skills (people skills, interactive skills)
- Conceptual Skills (Thinking, proactive approach)
Communication Skills
- Written/Verbal Communication
- Attracting Audience
- Importance of 7 Cs
- Communication Barriers with solutions
Time Management
- Priorities/Goal Setting
- Procrastination
- Your Major Deraillers/time wasters in professional life
- Quality Time better career
- Daily, weekly, monthly activity calendars and reminders
Stress Management
- What is your stress type
- Major Stressor and effect on health
- Stress is manageable
- Individual vs group Stress activities
Planning & Organizing Skill
- Planning –a key to success
- Planning & Organizing – relation and importance
- Leading
- Team Management
- Control – self control
Problem Solving & Decision Making
- Problem Analysis
- Selection of right alternative
- Competent & Reliable Information
- How to be sure about Right Decision
- Measuring Results
Process, Procedure & Policy Development
- Step wise process
- Procedure setting
- Policy Development
Industry Trends
- Ethics
- Compliance
- Integrity
- Health, Safety & Environment
- Organization Culture
- Attitude, Behaviors and handling situations
Who Should Attend
This course is for anyone in Executive, Sr. Executive, AM/Manager Level for any function in any industry.
- Executive, Senior Executive developing their careers.
- Assistants Manager moving to Manager level
- Manager Level facing challenges
Course Benefits
- Take charge and control of your career
- Set priorities not only of the job but of your personal growth
- Understanding that Communication is the key to success
- Improve your department effectiveness
- Enrich your career development
- Learn to solve your daily problems and establish yourself
Other Courses
Testimonials
I had a really good learning in the dukes learning institute with teacher shaheer sir.
Myself a dermatologist , Cleared level 1 on my way to level 2 already feel confident in speaking to my patients in ARABIC. Highly reccomend to all doctors and medical faculties.
Doctor Gargi Maheshwari
A wonderful experience with both the teacher and the institute. The teacher is extremely supportive, patient, and dedicated, and explains concepts very clearly. The institute provides a positive and encouraging learning environment. Truly appreciate their efforts and guidance. Highly recommended!
Aura Acorda
I had an excellent experience with Duke Training Centre's NEBOSH Process Safety Management course. The trainers were highly knowledgeable and provided practical examples that helped me to understand the concepts better. The training center also provided great support, and I felt well-prepared for the exams. Thanks to Duke Training Centre, I now have a deeper understanding of process safety management.
Emma Taylor
The NEBOSH Health and Safety at Work course at Duke Training Centre exceeded my expectations. The trainers were engaging, and the course content was relevant to my job. Thanks to the knowledge and skills I acquired, I have identified and mitigated potential hazards in my workplace.
David Brown
I highly recommend Duke Training Centre for NEBOSH courses. The trainers are knowledgeable and experienced, and the course content is up-to-date and relevant. The training center also provides a conducive learning environment that makes learning enjoyable
Grace Williams
