Effective Administrative Skills: Advance with live examples and exercises
Establish Students Expectation
- Introduction
- Training Need Analysis
- Job/Role Assessment of the students
- Skill Level
Major Skill Set
- Technical Skills (Required by Function/Department from an individual)
- Human Skills (people skills, interactive skills)
- Conceptual Skills (Thinking, proactive approach)
Communication Skills
- Written/Verbal Communication
- Attracting Audience
- Importance of 7 Cs
- Communication Barriers with solutions
Time Management
- Priorities/Goal Setting
- Procrastination
- Your Major Deraillers/time wasters in professional life
- Quality Time better career
- Daily, weekly, monthly activity calendars and reminders
Stress Management
- What is your stress type
- Major Stressor and effect on health
- Stress is manageable
- Individual vs group Stress activities
Planning & Organizing Skill
- Planning –a key to success
- Planning & Organizing – relation and importance
- Leading
- Team Management
- Control – self control
Problem Solving & Decision Making
- Problem Analysis
- Selection of right alternative
- Competent & Reliable Information
- How to be sure about Right Decision
- Measuring Results
Process, Procedure & Policy Development
- Step wise process
- Procedure setting
- Policy Development
Industry Trends
- Ethics
- Compliance
- Integrity
- Health, Safety & Environment
- Organization Culture
- Attitude, Behaviors and handling situations
Who Should Attend
This course is for anyone in Executive, Sr. Executive, AM/Manager Level for any function in any industry.
- Executive, Senior Executive developing their careers.
- Assistants Manager moving to Manager level
- Manager Level facing challenges
Course Benefits
- Take charge and control of your career
- Set priorities not only of the job but of your personal growth
- Understanding that Communication is the key to success
- Improve your department effectiveness
- Enrich your career development
- Learn to solve your daily problems and establish yourself
Other Courses
Testimonials
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Katerina Todorova Koleva
Duke Training Centre has been a pioneer in providing quality technical and practical education in the private sector in UAE. I received excellent training from Duke's trainers who are extremely professional. I would highly recommend Duke Training Centre for professionals seeking an upgrade in their technical and professional skills.
Martony Boniao
I found the experience extremely helpful. I’m totally confident with my Marketing and Management skills now, thanks to Duke UAE. I’m glad I joined at the right time, I feel like now my career’s future isn’t as uncertain anymore.
Edward Flovictoria
I completed my English Language course from DukeUAE last month and I’m glad I chose them on my friend’s recommendation. The one thing I liked was their supportive and encouraging approach. They taught each and every thing with a much managed and practical way, I was proficient at English in no time without feeling any burden at all.
Khawer Saeed Khan
State of the Art, professional Courses of Duke Training Centre has earned me my dream job. I had training with different training centres in Abu Dhabi and other emirates but Duke's Faculties have unmatched parallels in the entire UAE.
Zahra Haroon
