Effective Administrative Skills: Basic with practical examples & exercises
Establish Students Expectation
- Introduction
- Training Need Analysis
- Job/Role Analysis
Administrative Skills
- Importance, understanding, practicality
- How to develop these skills
Communication Skills
- Assessment & practical examples
- Practice to convey your message
- Body language
- Written/Verbal Communication
Time & Stress Management
- Why time is faster than us
- Why we lack in goals/priorities setting
- Knowing your Deraillers/time wasters
- Stress, Major stressors how to manage
- Relation of Time & Stress Management
Planning Skill
- Planning Need
- Planning process
- Relation between Planning and Organizing
- Planners, Calendar and reminders
Problem Solving
- Problem Analysis
- Problem alternative/solutions
- Administrative Action
Industry Trends
- Ethics
- Compliance
- Integrity
- Health, Safety & Environment
- Organization Culture
- Attitude, Behaviors and handling situations
Who Should Attend
This course is primarily for Assistants/Executive/Officers/Senior Executives for every function in a any industry.
- Assistants – beginning careers.
- Executive/Officers attending next level of careers
- Sr. Executives polishing their skills.
Course Benefits
- Understanding role in Department/Organization
- Improve Performance/Services
- Creativity, Quality and Job Streamlining
- Achieve Organization Objectives
- Work/Life balance – simply applying your skills
Other Courses
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